Now Hiring - Account Manager - MD, DE, and NC in Baltimore, MD

Chromatography, the science of separation, affects the lives of almost everyone. Phenomenex’s chromatography products advance the future of scientific analysis and investigation, ensuring the quality of essentials like your food, water, shampoo, and even cold medication. We strive to provide the best tools and resources possible to help scientists improve global health and well-being, including award-winning liquid chromatography, gas chromatography, and sample preparation products. Be part of our global success, centered on a commitment to developing novel analytical chemistry solutions, unique marketing, and exceptional customer service and support.

Phenomenex is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

POSITION SUMMARY:

Maintain and manage specific outside territory, by meeting and exceeding sales, gross profit, and unit goals. Manage customer accounts to ensure advanced service and technical support to customers with on-site consultative visits on a regular and ongoing basis. The territory for this position is the state of Maryland, Delaware and North Carolina.

DUTIES AND RESPONSIBILITIES:

• Originate phone calls, respond to incoming calls and provide technical information with regards to Chromatography related products, complex troubleshooting and services
• Ensure that assigned territory meets sales, gross profit, and unit goals
• Build account relationships beyond the buying level to ensure involvement of key decision makers
• Coordinate customer visits to provide technical information, product demonstration and/or technical seminar. Attend local vendor shows and company sponsored trade shows
• Implement account action plans, review performance and improve current account sales & support programs for the territory
• Manage and maintain information in customer database system
• Provide updates to Sales Manager regarding achievement of goals, trends and competition
• Act as a resource for colleagues which may include coaching, mentoring, and training
• Gain market share through key account acquisition within territory/region
• Understand customer decision-making process and sales cycle
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Bachelor’s Degree in Chemistry, Biology or other related Science required
• Ability to analyze, facilitate dialogue across a group or team, communicate difficult concepts and negotiate with others to adopt a new or different point of view.
• Advanced knowledge of sales principles and methods of negotiation, and demonstrated advanced capability to identify business opportunities
• Good working knowledge of Chromatography
• Biopharma experience and knowledge preferred
• A proven track record of success in Sales/Customer Service type roles preferred
• Ability to strategically plan, organize, and allocate resources to meet the needs of the business
• Experience in customer relationship management software desired
• Travel based on the needs of the territory

At Phenomenex we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Phenomenex can provide.

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When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 as a condition of employment, subject to reasonable accommodation and applicable law.